Due to growing concerns over Facebook’s policies and means to protect user privacy, effective May 31st we will no longer offer parents access to PushCoin through Facebook. To make your transition off of Facebook a little easier, here is a link that will continue to work until then: Facebook login. After May 31st, you may login […]
Category: Frequently asked…
How to enable automatic reload of my student’s (lunch) account.
Unfortunately this is not supported anymore. PushCoin was created and continually evolves thanks to frequent feedback from parents and school business officials. Security of personal and financial data is often the subject of feedback we receive. Given the number of stolen credit cards and bank accounts circulating the “dark web”, our team decided that we will […]
Can I make a partial payment towards my student’s fees online?
Only if your school district allows for installments. If you click “Pay Fees” and don’t see an option to pay partly, please contact your school district’s business office to ask for assistance. In PushCoin, parents can fund their student’s wallet and ask their school district’s business office administrator managing PushCoin to apply their wallet deposit […]
I have a question about a charge on my student fee’s account. Who do I contact?
Please contact your school secretary or your school district’s business office.
Can I choose which school fee to pay off first?
In PushCoin payments are applied in chronological order.
I double paid in error! How can I have my deposit/payment transaction voided or refunded?
Please contact your school district’s business office and ask to speak with the administrator managing PushCoin. Funds from parents go directly to their school district. PushCoin representative can only refund funds to student’s wallet or move funds between student’s fees and wallet accounts.
How can I dispute a transaction?
If the transaction took place in the school cafeteria, please contact your school cafeteria manager or if you receive emails from us with your student’s purchases, reply to the purchase receipt email you’d like to dispute, type your message, and your email will go directly to your school’s cafeteria manager.
My school district adopted PushCoin this year. I don’t see my last year’s lunch money/transactions in PushCoin.
Please contact your school district’s business office.
What is the Webstore?
The webstore is a place where parents can choose to purchase school optional items for their children. This includes everything from PE uniforms, to calculators and recorders, summer school, summer camps, etc. To purchase items in the webstore, login to your Pushcoin account and click Webstore next to your student’s photograph. Find the items you […]
I see a Wallet and a Fees balance. What’s that about?
PushCoin separates each student’s account into two sub accounts, the wallet, and fees. This is done to ensure that a student can still purchase a lunch even when their parents might still owe a large registration fee. As long as there is a positive balance in the student’s wallet that will cover the lunch cost, […]