District Refund Policy

The PushCoin system is used for all student payments to the District, including student fee payments and purchases in the cafeteria, bookstore and webstore. No refunds will be given on deliverable items such as, but not limited to, the following: P.E. uniforms, handbooks, ID’s, parking permits, activity passes, yearbooks, goggles, locks, etc. Course fees may […]

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A daily limit on my kids lunch account?

 You cannot limit the amount a student spends.  Students first pick food then they go to checkout lines. If the system blocked transactions because of daily or weekly limits, the cashier would have no choice but to throw the food away. In addition, consider that cashiers deal with thousands of students each day so this […]

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Why am I not getting email receipts anymore?

If you stopped receiving email notifications about your child’s purchases, login to your PushCoin account and choose Settings from the side menu: On the following page, make sure you have selected Every Transaction. If you verified your Settings are correct and you still don’t get the emails, look in the SPAM folder of your email account.  You may have to whitelist the address […]

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How to request a balance refund?

Before you request a full refund of your student’s balance, keep in mind: You can always Transfer any outstanding balance to another child in your PushCoin account, free of charge. If your child advances to the next grade, but stays within the same school or school district, you can leave the balance for use in the next school year. If […]

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Account access problems?

I know my password, but can’t sign in. The most common fix is to force your browser to refresh the page. You may find instructions on how to do this here http://www.refreshyourcache.com/ In addition, please use a modern browser such as Firefox, Google Chrome or IE11. This page lists browsers you can use with PushCoin. […]

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Using Security Key for 2-Step Verification

Are you concerned about losing account information by password theft, phishing, hacking or keylogging? The U2F Security Key is a specially designed hardware token that keeps your PushCoin account more secure than ever.  Durable, conveniently sized and works with any browser that supports the FIDO U2F protocol. With Security Key, there’s no looking at codes […]

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Can I transfer funds between students?

You can transfer funds between students that you have access to. The students must belong in the same organization (school district, private school etc) or the transfer will not be allowed. Login to your PushCoin account. Click on the Transfer (blue) button under the student from which you wish to transfer the money from. On the […]

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