District Refund Policy

The PushCoin system is used for all student payments to the District, including student fee payments and purchases in the cafeteria, bookstore and webstore. No refunds will be given on deliverable items such as, but not limited to, the following: P.E. uniforms, handbooks, ID’s, parking permits, activity passes, yearbooks, goggles, locks, etc. Course fees may […]

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Importing student charges in bulk

PushCoin can import student charges from a file. A CSV file with the columns described here can be provided to PushCoin via the admin console (under Billing > Queued charges) or through automated process (SFTP). The file includes charges to apply to student wallet or liability accounts. For example, you can automate pulling “student late fees”, “lost book” or “damaged Chromebook” […]

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Automating student billing between PushCoin and the SIS

Introduction PushCoin simplifies billing and refunding of student fees by talking directly with the school’s Student Information System (SIS). In this process, the SIS and PushCoin systems work together to ensure that the balances and charges on student accounts accurately reflect course selections or fees assignments without any manual intervention. More complex scenarios like discounted […]

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Installing Hacker’s Keyboard on Android terminal

Installing Hacker’s Keyboard is recommended on Android devices that have a hardware keyboard or keyboard-like device connected to them. Examples of such input devices are pinpad or barcode scanner. The Hacker’s Keyboard is open-source, peer-reviewed. Other than fixing defects in the default Google keyboard, the Hacker’s Keyboard is specially suitable if you type a mix of letters and numbers […]

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Uploading students data with SFTP

Secure File Transfer Protocol, or SFTP, is a network protocol that provides encrypted file access over the internet. PushCoin customers can utilize SFTP for uploading student photos or student records. This article describes steps for uploading student records via SFTP, including the file format, directory where to upload the file and the filename convention. Alternative method for uploading student records is via Web API. […]

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Refund, Void, Withdrawal

There are three related methods in which a previous transaction can be corrected. Below we go over the methods and explain when it’s appropriate to either refund, void or withdraw. Refund Refund is the opposite transaction to a sale. Issuing a refund is the most common action taken to correct previous POS or online transaction. For example, when a parent […]

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A daily limit on my kids lunch account?

Thank you for your inquiry. We understand the need for a daily-limit feature from the parent’s perspective, being parents ourselves. Unfortunately, the daily limit had to be discontinued as it created a number of inefficiencies in the school cafeterias. At schools, students pick up food first then pay. When a limit was reached, cashiers had […]

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Why am I not getting email receipts anymore?

If you stopped receiving email notifications about your child’s purchases, login to your PushCoin account and choose Settings from the side menu: On the following page, make sure you have selected Every Transaction. If you verified your Settings are correct and you still don’t get the emails, look in the SPAM folder of your email account.  You may have to whitelist the address […]

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Steps to force an update on Android with Google Play Store

From the Android home, launch the Apps (circle at the bottom screen with six squares in it), then launch the Play Store Once in the Play Store, touch the “hamburger” icon: You should see a menu drop-down, pick My apps or My apps & games. Finally, touch UPDATE ALL to update all apps installed on the terminal.

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How to request a balance refund?

Before you request a full refund of your student’s balance, keep in mind: You can always transfer – Move Money – any outstanding balance to another child in your PushCoin account, free of charge. If your child advances to the next grade, but stays within the same school or school district, you can leave the balance for use […]

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