As previously announced, we are starting to convert the school accounts to “multiple coupons per student” model. Until the upgrade is done, for about three weeks, we expect portions of the system to experience intermittent glitches around the coupons or NSLP application approvals.

Please be careful before approving any queued fee actions – charges or refunds – as they may be caused by mis-evaluation of student coupons.

If you are dealing with a pressing matter, always feel free to contact us and we will try to attend to your request.

Rest assured, we are working very hard to minimize the overall impact and keep the upgrade window as short as possible.