School to get a copy of NSLP approved/denied email.

The NSLP guidelines require schools to keep a copy of the benefits approval and denied letters. To make it easier for schools to comply, PushCoin will soon carbon-copy the school email on record. We recommend that these emails are “filtered” and stored in a separate mailbox or folder. The number of emails can be significant, […]

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Security key error “Code 4”

The error “Code 4” means that the website waited for you to use the key but eventually timed out. This can be caused by any of the following: You are not using the Google Chrome browser. The key was inserted upside-down in the USB. The key was inserted too late or touched too briefly. Try […]

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How schools serve meals under COVID-19

School cafeterias will not be the same, at least not for a while. To support social distancing requested by Federal, State, or local authorities, schools must arrange serving and consuming meals in non-congregate settings. One strategy that schools are adopting is to suspend point-of-sale checkouts and provide students with prepackaged meals. To be cost effective […]

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Prorate SIS assigned fees

Summary One of the features of the Fees Management System is the ability to prorate assigned fees. With just a few clicks, you can create a calendar guiding the system how to discount fees of students who enroll later in a school year. Configuration You can access the fees proration page from the left side […]

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[Reggie] Fix “failed to verify” message during Reggie upgrade.

If one of your POS terminals is not upgrading regularly or at all, this could be caused by a corrupted profile of the application called F-Droid, the package manager we rely on. This article will help you quickly restore the automatic updates of Reggie. The steps described here MAY erase locally stored transactions. It’s good […]

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How to generate mealcards in PushCoin

To generate mealcards, or student ID cards, head over to Cafeteria > Mealcards. Next, click on the New job button in the top-right corner. On the Mealcard job page, begin by providing a Job name – it will help you later identify this batch of mealcards among many. For example, if you need to generate […]

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Internet resources used by PushCoin POS terminals

The PushCoin Point of Sale (POS) systems need access to the following web Internet resources on TCP ports 80 and 443: api.pushcoin.com (AWS cloud, see below) webdns.pushcoin.com pos.pushcoin.com fdroid.pushcoin.com fdroid.org guardianproject.info AWS cloud IP ranges PushCoin makes use of the AWS cloud to ensure high availability. The following regions are to be allowed through as […]

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How to upgrade Reggie to the latest version.

Under normal circumstances the Point-of-Sale software – Reggie – automatically receives updates over the air. However, depending on the WiFi connection quality or times of operation, the system may fall behind in updates. On another occasion there can be a problem with the system settings for the automated updates. This article shows how to check […]

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How to report a broken hardware.

To submit a request for hardware repair or replacement please follow the following steps: Send a ticket request to ask@pushcoin.com with subject “broken hardware”. In the email, explain to the best of your abilities the problem and attempts to resolve it internally. Include the shipping address and the attention-to line. Our support team will review […]

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Reggie factory reset procedure – 14″ models only

Note: The steps described here are only for the 14″ “silver-bezel” terminals. Go to Settings, Backup & reset, Factory data reset. Click on RESET DEVICE button at the bottom. When device comes back it’s wiped clean. Go to Settings and configure the WiFi so it’s functional again. Next, go to Apps, F-Droid. Make a pull-down-to-refresh gesture (slide from top-down) to kick […]

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