[Reggie] Fix “failed to verify” message during Reggie upgrade.

If one of your POS terminals is not upgrading regularly or at all, this could be caused by a corrupted profile of the application called F-Droid, the package manager we rely on. This article will help you quickly restore the automatic updates of Reggie. The steps described here MAY erase locally stored transactions. It’s good […]

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How to generate mealcards in PushCoin

To generate mealcards, or student ID cards, head over to Cafeteria > Mealcards. Next, click on the New job button in the top-right corner. On the Mealcard job page, begin by providing a Job name – it will help you later identify this batch of mealcards among many. For example, if you need to generate […]

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Internet resources used by PushCoin POS terminals

The PushCoin Point of Sale (POS) systems need access to the following web Internet resources on TCP ports 80 and 443: api.pushcoin.com (AWS cloud, see below) webdns.pushcoin.com pos.pushcoin.com fdroid.pushcoin.com fdroid.org guardianproject.info AWS cloud IP ranges PushCoin makes use of the AWS cloud to ensure high availability. The following regions are to be allowed through as […]

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How to upgrade Reggie to the latest version.

Under normal circumstances the Point-of-Sale software – Reggie – automatically receives updates over the air. However, depending on the WiFi connection quality or times of operation, the system may fall behind in updates. On another occasion there can be a problem with the system settings for the automated updates. This article shows how to check […]

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How to report a broken hardware.

To submit a request for hardware repair or replacement please follow the following steps: Send a ticket request to ask@pushcoin.com with subject “broken hardware”. In the email, explain to the best of your abilities the problem and attempts to resolve it internally. Include the shipping address and the attention-to line. Our support team will review […]

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Reggie factory reset procedure – 14″ models only

Note: The steps described here are only for the 14″ “silver-bezel” terminals. Go to Settings, Backup & reset, Factory data reset. Click on RESET DEVICE button at the bottom. When device comes back it’s wiped clean. Go to Settings and configure the WiFi so it’s functional again. Next, go to Apps, F-Droid. Make a pull-down-to-refresh gesture (slide from top-down) to kick […]

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Making adjustments to student assigned fees.

When a school uses PushCoin fee rule engine for student fees, the system automatically charges students mandatory fees such as registration, activity, course or technology fees. The automation of fees removes the burden from the school administrators and works well for the majority of the student cases. However there are situations where a school-wide rule […]

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Limiting product availability on the webstore

The PushCoin webstore supports a crude method of limiting sales of a particular product. This feature does not guarantee an exact maximum number of products sold because it’s possible for two or more parents to buy a product at the same time and exceed the limit. For this reason consider this to be a soft limit and […]

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How to pro-rate (discount) a SIS assigned fee.

Normally,  the system won’t let you refund a fee that is managed by the automatic process of assigning fees from the Student Information System. So if you find yourself needing to apply a discount to an already assigned fee, follow these steps: Change the dollar amount of the fee (under Products) to reflect a prorated […]

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Importing student refunds in bulk

Similarly to student charges, you can import student refunds. A CSV file with the columns described here can be provided to PushCoin via the SFTP. The file refers to previous charges that should be refunded. Important: If you plan on using the SFTP, you must provide PushCoin with the IP address or the IP range from […]

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