The coronavirus already changed the way we work. Now it’s changing the physical space, too.
Our company is making adjustments to help employees feel safer at work, like improving air circulation systems or moving desks further apart. We are also accommodating employees who still prefer to work remotely. After experimentation and reflection, we realized the way we work has changed for good. Our “desk” phone system was one of the areas where a change was needed. With that, we announce that all initial contact be done via the support email email@example.com. Real-time conversations will take place via either Xoom or Google Meet, as needed.
If this feels challenging, rest assured we are doubling-down on the support staff to ensure ticket resolutions remain quick. We thank you for accepting this change and greatly appreciate your business.