Under normal circumstances the Point-of-Sale software – Reggie – automatically receives updates over the air. However, depending on the WiFi connection quality or times of operation, the system may fall behind in updates. On another occasion there can be a problem with the system settings for the automated updates. This article shows how to check […]
All posts by Slawomir Lisznianski
How to report a broken hardware.
To submit a request for hardware repair or replacement please follow the following steps: Send a ticket request to ask@pushcoin.com with subject “broken hardware”. In the email, explain to the best of your abilities the problem and attempts to resolve it internally. Include the shipping address and the attention-to line. Our support team will review […]
Reggie factory reset procedure – 14″ models only
Note: The steps described here are only for the 14″ “silver-bezel” terminals. Go to Settings, Backup & reset, Factory data reset. Click on RESET DEVICE button at the bottom. When device comes back it’s wiped clean. Go to Settings and configure the WiFi so it’s functional again. Next, go to Apps, F-Droid. Make a pull-down-to-refresh gesture (slide from top-down) to kick […]
Making adjustments to student assigned fees.
When a school uses PushCoin fee rule engine for student fees, the system automatically charges students mandatory fees such as registration, activity, course or technology fees. The automation of fees removes the burden from the school administrators and works well for the majority of the student cases. However there are situations where a school-wide rule […]
Limiting product availability on the webstore
The PushCoin webstore supports a crude method of limiting sales of a particular product. This feature does not guarantee an exact maximum number of products sold because it’s possible for two or more parents to buy a product at the same time and exceed the limit. For this reason consider this to be a soft limit and […]
How to pro-rate (discount) a SIS assigned fee.
Normally, the system won’t let you refund a fee that is managed by the automatic process of assigning fees from the Student Information System. So if you find yourself needing to apply a discount to an already assigned fee, follow these steps: Change the dollar amount of the fee (under Products) to reflect a prorated […]
How to enable automatic reload of my student’s (lunch) account.
Unfortunately this is not supported anymore. PushCoin was created and continually evolves thanks to frequent feedback from parents and school business officials. Security of personal and financial data is often the subject of feedback we receive. Given the number of stolen credit cards and bank accounts circulating the “dark web”, our team decided that we will […]
Can I make a partial payment towards my student’s fees online?
Only if your school district allows for installments. If you click “Pay Fees” and don’t see an option to pay partly, please contact your school district’s business office to ask for assistance. In PushCoin, parents can fund their student’s wallet and ask their school district’s business office administrator managing PushCoin to apply their wallet deposit […]
I have a question about a charge on my student fee’s account. Who do I contact?
Please contact your school secretary or your school district’s business office.
Can I choose which school fee to pay off first?
In PushCoin payments are applied in chronological order.