When a school uses PushCoin fee rule engine for student fees, the system automatically charges students mandatory fees such as registration, activity, course or technology fees. The automation of fees removes the burden from the school administrators and works well for the majority of the student cases. However there are situations where a school-wide rule […]
All posts by Slawomir Lisznianski
Limiting product availability on the webstore
The PushCoin webstore supports a crude method of limiting sales of a particular product. This feature does not guarantee an exact maximum number of products sold because it’s possible for two or more parents to buy a product at the same time and exceed the limit. For this reason consider this to be a soft limit and […]
How to pro-rate (discount) a SIS assigned fee.
Normally, the system won’t let you refund a fee that is managed by the automatic process of assigning fees from the Student Information System. So if you find yourself needing to apply a discount to an already assigned fee, follow these steps: Change the dollar amount of the fee (under Products) to reflect a prorated […]
How to enable automatic reload of my student’s (lunch) account.
Unfortunately this is not supported anymore. PushCoin was created and continually evolves thanks to frequent feedback from parents and school business officials. Security of personal and financial data is often the subject of feedback we receive. Given the number of stolen credit cards and bank accounts circulating the “dark web”, our team decided that we will […]
Can I make a partial payment towards my student’s fees online?
Only if your school district allows for installments. If you click “Pay Fees” and don’t see an option to pay partly, please contact your school district’s business office to ask for assistance. In PushCoin, parents can fund their student’s wallet and ask their school district’s business office administrator managing PushCoin to apply their wallet deposit […]
I have a question about a charge on my student fee’s account. Who do I contact?
Please contact your school secretary or your school district’s business office.
Can I choose which school fee to pay off first?
In PushCoin payments are applied in chronological order.
I double paid in error! How can I have my deposit/payment transaction voided or refunded?
Please contact your school district’s business office and ask to speak with the administrator managing PushCoin. Funds from parents go directly to their school district. PushCoin representative can only refund funds to student’s wallet or move funds between student’s fees and wallet accounts.
How can I dispute a transaction?
If the transaction took place in the school cafeteria, please contact your school cafeteria manager or if you receive emails from us with your student’s purchases, reply to the purchase receipt email you’d like to dispute, type your message, and your email will go directly to your school’s cafeteria manager.
My school district adopted PushCoin this year. I don’t see my last year’s lunch money/transactions in PushCoin.
Please contact your school district’s business office.