There are three related methods in which a previous transaction can be corrected. Below we go over the methods and explain when it’s appropriate to either refund, void or withdraw. Refund Refund is the opposite transaction to a sale. Issuing a refund is the most common action taken to correct previous POS or online transaction. For example, when a parent […]
All posts by Slawomir Lisznianski
A daily limit on my kids lunch account?
Thank you for your inquiry. We understand the need for a daily-limit feature from the parent’s perspective, being parents ourselves. Unfortunately, the daily limit had to be discontinued as it created a number of inefficiencies in the school cafeterias. At schools, students pick up food first then pay. When a limit was reached, cashiers had […]
Why am I not getting email receipts anymore?
If you stopped receiving email notifications about your child’s purchases, login to your PushCoin account and choose Settings from the side menu: On the following page, make sure you have selected Every Transaction. If you verified your Settings are correct and you still don’t get the emails, look in the SPAM folder of your email account. You may have to whitelist the address […]
Steps to force an update on Android with Google Play Store
From the Android home, launch the Apps (circle at the bottom screen with six squares in it), then launch the Play Store Once in the Play Store, touch the “hamburger” icon: You should see a menu drop-down, pick My apps or My apps & games. Finally, touch UPDATE ALL to update all apps installed on the terminal.
How to request a balance refund?
Before you request a full refund of your student’s balance, keep in mind: You can always transfer – Move Money – any outstanding balance to another child in your PushCoin account, free of charge. If your child advances to the next grade, but stays within the same school or school district, you can leave the balance for use […]
Uploading student data with Web API
[For introduction to PushCoin Web API, read Automation of tasks with PushCoin Web API] One of the most common uses of the Web API is to synchronize PushCoin with the School’s Student Information System. For example, when a student leaves the school we want the POS system to notice it and lock the account. You probably want to schedule this as a nightly […]
Automation of tasks with PushCoin Web API
Overview School administrators are welcome to automate common tasks through our Web API. Examples of tasks that you may want to consider the API for include: Automating updates between Student Information System and PushCoin. Downloading sale transactions or revenue data into a third-party accounting system. Generating reports or carrying out statistical analysis in an external tool […]
Account access problems?
I know my password, but can’t sign in. The most common fix is to force your browser to refresh the page. In addition, please use a modern browser such as Firefox, Google Chrome or IE11. This page lists browsers you can use with PushCoin. You should also try another device, like a tablet, notebook, desktop […]
Using Security Key for 2-Step Verification
Are you concerned about losing account information by password theft, phishing, hacking or keylogging? The U2F Security Key is a specially designed hardware token that keeps your PushCoin account more secure than ever. Durable, conveniently sized and works with any browser that supports the FIDO U2F protocol. With Security Key, there’s no looking at codes […]
Selling Products Online
PushCoin platform allows account administrators to enroll products in online sales. This is accomplished in two steps described below. Step 1: Configuration of the web store menu Your web store visitors will appreciate an intuitive menu when browsing your online catalog. To begin creating your online menu, login to your PushCoin account as an administrator and […]