Fix: (Webstore) A non-Guest product requires a student

With the introduction of the SPONSOR-checkout last week, a defect sneaked in which permitted a Sponsor (aka Guest) to buy a non-Guest item on the webstore. This is now resolved, i.e. only a Guest-product can be assigned to a non-student including a Sponsor. The table below illustrates all the possible outcomes. Is Student Product for […]

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Change to Guest-checkouts in the Webstore

Starting April 1st, 2022 the “guest-checkout” will be replaced by the “sponsor-checkout”. This article describes the impact this change will have on the webstore, the online user experience and the school administrators who review and process webstore sales. Historically, when a webstore product was marked “for Guest”, the transaction was anonymous. Any webstore visitor could […]

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Fee exceptions enhancement

In the past, the system limited fee exceptions to charges previously assigned to students. Today you can add a fee exception even if a fee has not yet been assigned. The only requirement is that the fee is present in the “SIS pending fees” for that student. The old behavior of adding a fee exception […]

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How to close my PushCoin account?

A parent can request their PushCoin account to be deleted at any time. Parent account data including payment information, contact information and linked users will be removed. To request your account to be closed, please submit the request via the “Parent request” form Contact Support Team or via email at ask@pushcoin.com

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Failed electronic payments report

To help school business offices keep track of failed electronic deposits, going forward PushCoin will email every month a report of failed Electronic Fund Transfers (EFTs). The report is pulled from the payment processor and attached as a ZIP archive to the email. As a reminder, PushCoin supports blocking specific users from submitting payments, either […]

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Security key upgrade

Soon you will start seeing a new alert when logging to PushCoin. The pop-up informs you that the protocol of validating the security keys will be changed. The new protocol was co-developed and released by the browser vendors including Google, Mozilla, Apple and Microsoft. PushCoin team is preparing to migrate to the latest standard and […]

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