PushCoin team is growing! We are excited to offer schools onsite or remote technology assistance. If you don’t have the required skill-set in-house, we can provide the right consultant to fill the gap. Adding a certified cloud consultant, architect or database developer from PushCoin lets you scale up quickly for a specific task and duration. […]
All posts by Slawomir Lisznianski
[Enhancement] Submitted EFTs report includes easy to read transaction status.
In the past, when an EFT transaction such as eCheck or Credit Card payment was declined it was not possible to tell the reason unless you logged into the FORTE console. If you didn’t have access to FORTE, you’d be stuck wondering what went wrong with the customer’s payment. With this enhancement, all EFT transactions […]
Fix: (Reggie/POS) Removed cashier remains in the login screen.
When a PushCoin administrator deletes a cashier under Cafeteria > Cashiers, the Reggie (Point-of-Sale) application should sync this action and remove the cashier from the login screen of the app. Status: RESOLVEDPrerequisite: Working internet connection (WiFi / wire).Version: 3.022
Fix: (Webstore) A non-Guest product requires a student
With the introduction of the SPONSOR-checkout last week, a defect sneaked in which permitted a Sponsor (aka Guest) to buy a non-Guest item on the webstore. This is now resolved, i.e. only a Guest-product can be assigned to a non-student including a Sponsor. The table below illustrates all the possible outcomes. Is Student Product for […]
Change to Guest-checkouts in the Webstore
Starting April 1st, 2022 the “guest-checkout” will be replaced by the “sponsor-checkout”. This article describes the impact this change will have on the webstore, the online user experience and the school administrators who review and process webstore sales. Historically, when a webstore product was marked “for Guest”, the transaction was anonymous. Any webstore visitor could […]
Fix: Cloning a product skips related-product tags.
The system now copies related product tags when cloning a product.
Fee exceptions enhancement
In the past, the system limited fee exceptions to charges previously assigned to students. Today you can add a fee exception even if a fee has not yet been assigned. The only requirement is that the fee is present in the “SIS pending fees” for that student. The old behavior of adding a fee exception […]
How to close my PushCoin account?
A parent can request their PushCoin account to be deleted at any time. Parent account data including payment information, contact information and linked users will be removed. To request your account to be closed, please submit the request via the “Parent request” form Contact Support Team or via email at ask@pushcoin.com
Failed electronic payments report
To help school business offices keep track of failed electronic deposits, going forward PushCoin will email every month a report of failed Electronic Fund Transfers (EFTs). The report is pulled from the payment processor and attached as a ZIP archive to the email. As a reminder, PushCoin supports blocking specific users from submitting payments, either […]
Tips for effective communication with our Support Team
When submitting a request or question for our Support Team, you can do your part to significantly shorten the response times by following these simple guidelines: Email all requests or questions to ask@pushcoin.com Brevity is key. Imagine you are a pilot talking to Air Traffic Controller; short and precise requests will get the message across […]