Category: For school administrators

The system now copies related product tags when cloning a product.

In the past, the system limited fee exceptions to charges previously assigned to students. Today you can add a fee exception even if a fee has not yet been assigned. The only requirement is that the fee is present in the “SIS pending fees” for that student. The old behavior of adding a fee exception […]

To help school business offices keep track of failed electronic deposits, going forward PushCoin will email every month a report of failed Electronic Fund Transfers (EFTs). The report is pulled from the payment processor and attached as a ZIP archive to the email. As a reminder, PushCoin supports blocking specific users from submitting payments, either […]

When submitting a request or question for our Support Team, you can do your part to significantly shorten the response times by following these simple guidelines: Thank you for reading this article! You have already made a difference 🙂

Soon you will start seeing a new alert when logging to PushCoin. The pop-up informs you that the protocol of validating the security keys will be changed. The new protocol was co-developed and released by the browser vendors including Google, Mozilla, Apple and Microsoft. PushCoin team is preparing to migrate to the latest standard and […]

Bug: The “NSLP students & applications” report produces duplicate (identical) rows in the exported CSV file. Reported by: School administrator Status: Resolved

There are two ways to reset a student’s debt, for example when the account is in default. You want to inquire with the school accountant which method is preferred. Method 1 – Transfer from a “debt collector” user. Create a “debt collector” virtual user for the purpose of tracking all debt of students who failed […]

The coronavirus already changed the way we work. Now it’s changing the physical space, too. Our company is making adjustments to help employees feel safer at work, like improving air circulation systems or moving desks further apart. We are also accommodating employees who still prefer to work remotely. After experimentation and reflection, we realized the […]

In the past, when a credit card linked to a payment plan expired, the payment plan showed as ACTIVE. To comply with the PCI standards, all expired card cards are automatically wiped and their corresponding payment plans are rendered BROKEN. We recommend periodically (at least once a month) scanning your payment plans for cards that […]

Part 1: Relevant to cafeteria managers or school district business office managing cafeteria products. Login to the PushCoin Admin website to add a new Revenue Account called “SFSP Lunch Pick Up”, for example. Do not specify a meal-class because it will prevent the cashier from recording multiple sales per student per day. Add a new […]