Fix: (Webstore) A non-Guest product requires a student

With the introduction of the SPONSOR-checkout last week, a defect sneaked in which permitted a Sponsor (aka Guest) to buy a non-Guest item on the webstore. This is now resolved, i.e. only a Guest-product can be assigned to a non-student including a Sponsor. The table below illustrates all the possible outcomes. Is Student Product for […]

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Change to Guest-checkouts in the Webstore

Starting April 1st, 2022 the “guest-checkout” will be replaced by the “sponsor-checkout”. This article describes the impact this change will have on the webstore, the online user experience and the school administrators who review and process webstore sales. Historically, when a webstore product was marked “for Guest”, the transaction was anonymous. Any webstore visitor could […]

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Fee exceptions enhancement

In the past, the system limited fee exceptions to charges previously assigned to students. Today you can add a fee exception even if a fee has not yet been assigned. The only requirement is that the fee is present in the “SIS pending fees” for that student. The old behavior of adding a fee exception […]

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Failed electronic payments report

To help school business offices keep track of failed electronic deposits, going forward PushCoin will email every month a report of failed Electronic Fund Transfers (EFTs). The report is pulled from the payment processor and attached as a ZIP archive to the email. As a reminder, PushCoin supports blocking specific users from submitting payments, either […]

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Tips for effective communication with our Support Team

When submitting a request or question for our Support Team, you can do your part to significantly shorten the response times by following these simple guidelines: Email all requests or questions to ask@pushcoin.com Brevity is key. Imagine you are a pilot talking to Air Traffic Controller; short and precise requests will get the message across […]

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Security key upgrade

Soon you will start seeing a new alert when logging to PushCoin. The pop-up informs you that the protocol of validating the security keys will be changed. The new protocol was co-developed and released by the browser vendors including Google, Mozilla, Apple and Microsoft. PushCoin team is preparing to migrate to the latest standard and […]

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