How to zero out a student balance (erase debt)

There are two ways to reset a student’s debt, for example when the account is in default. You want to inquire with the school accountant which method is preferred. Method 1 – Transfer from a “debt collector” user. Create a “debt collector” virtual user for the purpose of tracking all debt of students who failed […]

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Discontinuation of the “desk” phone

The coronavirus already changed the way we work. Now it’s changing the physical space, too. Our company is making adjustments to help employees feel safer at work, like improving air circulation systems or moving desks further apart. We are also accommodating employees who still prefer to work remotely. After experimentation and reflection, we realized the […]

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Payment plans rendered broken by expired cards

In the past, when a credit card linked to a payment plan expired, the payment plan showed as ACTIVE. To comply with the PCI standards, all expired card cards are automatically wiped and their corresponding payment plans are rendered BROKEN. We recommend periodically (at least once a month) scanning your payment plans for cards that […]

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How to run the Summer Food School Program (SFSP)

Part 1: Relevant to cafeteria managers or school district business office managing cafeteria products. Login to the PushCoin Admin website to add a new Revenue Account called “SFSP Lunch Pick Up”, for example. Do not specify a meal-class because it will prevent the cashier from recording multiple sales per student per day. Add a new […]

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PushCoin offers a free-tier service to schools.

We are excited to offer a free of charge service to schools trying to manage the distribution of meals to students. The free-tier service includes: Selling meals online or with the Android Point-of-Sale tablet. Accepting, reviewing and approving NSLP Free/Reduced price meal applications submitted through a secure web portal. Our support team will walk you […]

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School to get a copy of NSLP approved/denied email.

The NSLP guidelines require schools to keep a copy of the benefits approval and denied letters. To make it easier for schools to comply, PushCoin will soon carbon-copy the school email on record. We recommend that these emails are “filtered” and stored in a separate mailbox or folder. The number of emails can be significant, […]

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Security key error “Code 4”

The error “Code 4” means that the website waited for you to use the key but eventually timed out. This can be caused by any of the following: You are not using the Google Chrome browser. The key was inserted upside-down in the USB. The key was inserted too late or touched too briefly. Try […]

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How schools serve meals under COVID-19

School cafeterias will not be the same, at least not for a while. To support social distancing requested by Federal, State, or local authorities, schools must arrange serving and consuming meals in non-congregate settings. One strategy that schools are adopting is to suspend point-of-sale checkouts and provide students with prepackaged meals. To be cost effective […]

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[POS] End of day cash balancing.

If your cashiers accept cash at the point of sale (POS), you probably have a policy for cashiers to count all cash in drawers and submit their end of day balances to you. If this process relies on paper forms, emails, phone calls or SMS, you will find this new enhancement valuable – it’s more […]

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Sales vs payments – introduction to the new revenue model.

In the coming months, your school’s PushCoin account will be converted to a new revenue tracking model which separates sales from payments. Why the change. Today, when a student is sold a meal, this sale impacts revenue. However, a school may not actually be getting paid for the sales for a long time, for example, […]

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