Security key error “Code 4”

The error “Code 4” means that the website waited for you to use the key but eventually timed out. This can be caused by any of the following: You are not using the Google Chrome browser. The key was inserted upside-down in the USB. The key was inserted too late or touched too briefly. Try […]

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How schools serve meals under COVID-19

School cafeterias will not be the same, at least not for a while. To support social distancing requested by Federal, State, or local authorities, schools must arrange serving and consuming meals in non-congregate settings. One strategy that schools are adopting is to suspend point-of-sale checkouts and provide students with prepackaged meals. To be cost effective […]

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[POS] End of day cash balancing.

If your cashiers accept cash at the point of sale (POS), you probably have a policy for cashiers to count all cash in drawers and submit their end of day balances to you. If this process relies on paper forms, emails, phone calls or SMS, you will find this new enhancement valuable – it’s more […]

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Sales vs payments – introduction to the new revenue model.

In the coming months, your school’s PushCoin account will be converted to a new revenue tracking model which separates sales from payments. Why the change. Today, when a student is sold a meal, this sale impacts revenue. However, a school may not actually be getting paid for the sales for a long time, for example, […]

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[Fees] Fee exceptions to ignore refund expiration.

Today, if a SIS managed fee‘s refund period expires, the fees automation leaves it alone. This has become a point of confusion for a number of school administrators wondering why their newly added fee exceptions are sometimes ignored. With this change – effective February 7th – the system will forcefully apply refunds (and charges) following […]

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[NSLP] Enhanced communications with families.

Last week’s updates delivered a handful of enhancements to communications with families who apply for Free/Reduced-price meals, school fees waiver or Directly Certified students. When you change the status of an application, a family receives a district customized letter informing of the benefits the students have been approved for, or if denied, a note explaining […]

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[System update] Multi-coupon transition.

As previously announced, we are starting to convert the school accounts to “multiple coupons per student” model. Until the upgrade is done, for about three weeks, we expect portions of the system to experience intermittent glitches around the coupons or NSLP application approvals. Please be careful before approving any queued fee actions – charges or […]

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Prorate SIS assigned fees

Summary One of the features of the Fees Management System is the ability to prorate assigned fees. With just a few clicks, you can create a calendar guiding the system how to discount fees of students who enroll later in a school year. Configuration You can access the fees proration page from the left side […]

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[Update] Fees rule engine v2 – Complete

During the Thanksgiving week of 2019 we began a series of software updates of the Fees Management System. We are excited to announce that updates have been applied and all school accounts have been converted to the new fees management system. Considering the complexity of this update, we request that you carefully review pending transactions […]

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[Update] Fees rule engine v2

During the Thanksgiving week of 2019, we will apply a series of incremental updates to accounts using the Fees rule engine. If your school relies on PushCoin to automatically assign fees to students, your account will be affected. During the update window which is expected to last 5 days, you will not be able to […]

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